BBB FAIL

Today, I was at Bed Bath and Beyond to look for a wedding gift for a friend and also price out kitchen gadgets for Christmas. I go to the bridal registry area where I get said registry with the instructions of: Go ahead and find something you want and if it's not there, just go to the cashier and they'll be able to order it there. So I make a bee-line straight to the gadget section, I figure, kill two birds with one stone while scanning over the registry. While I'm trying to maneuver my way through the small and incredibly crowded aisles of distraught old people trying to make sense of the floor to ceiling walls of STUFF, stuff you NEED for your kitchen, even if you don't know you do. You know, stuff like the original chef basket like this:

I mean really? Do you need a contraption that can steam your veggies AND deep fry your turkey? I digress.

This BBB didn't have ANYTHING I was looking for so I went to the cashier where I was told if I can't find anything, they will order it for me. Now, the cashier area has no line since there is so much JUNK in the middle of the aisle that people are just standing waiting for someone to help them. I finally find help from the cashier, or so I thought. 

He asks me: "have you done anything on your computer?"
Me: "uhh, no. I came here since they are registered here and after I got the registry, I was told to come up here if I can't find anything that I want to get them that's in the store."
Cashier: "Oh, no, I can't do anything here for you"

Me clearly annoyed: "fine, who can do something for me since you apparently can't"

Cashier: "stand in the customer service area and they'll help you"

Me: "okay" and I oblige

After walking to the customer service area (because there's no clear line here either) I was flagged down by the cashier and he tells me that one of the ladies there can help me in the bridal area. OKAY! I thought I was getting somewhere...

Lady: So, what do you want to get?

Me: This. *points at the item on the registry*
The conversation I feel is going well at this point, I mean, how could one screw it up?

Lady: Oh, I just ordered one earlier today.

Me: For this couple?

Lady: No, a different one.

Me: Okay, so just order this for me

Lady: What do you want it to say? We have some pre-made sentences like: Congratulations, Best Wishes, Congratulations and best wishes...
I look over the list and am completely unsatisfied with my choices so I tell her: I just want 'congrats'
Lady: Like congratulations?

Me: No, were you not listening? I want congrats.

Lady: Okay. *as she hunts and pecks the letters to create 'congrats' which takes a good 30 seconds* So, we have some pre-made from's too.
Me: No, that's incredibly unwelcoming like I didn't put any effort into this. I want it to say From: *mine and my husbands name*

Lady: Types it SO slowly...

I think this is where I totally messed her up and where the headache begins:

Me: No, I want it to say my name

pause lady types it

Parenthesis... Cause I'm STILL waiting for her to type all of this

Lady: What do you mean?
Me: I would like you to start a parenthesis because I would like to put "your school buddy"
Lady: Huh?

Me in my incredibly annoyed voice: I. Would. Like. You. To. Start. Begin. Open. A. Parenthesis.

Lady: I don't get it

At this point, I wanted to RIP the keyboard from her and just type it but I was still being polite.
Me: Parenthesis, START A PARENTHESIS!!

Lady: What do you want to do?

Me: I WANT YOU TO START A PARENTHESIS SO I CAN ADD MORE TO MY SIGNATURE BLOCK BECAUSE SHE WOULD THINK SHE WOULD GET A LAUGH IF I PUT THAT IN THERE.

Lady: So like put one of these ( in??

Me: DON'T THINK IT WAS YOUR IDEA BUT YES, THAT IS WHAT I WANTED.

I left with a massive headache and a receipt. Never again will I go back to that BBB. I have had better luck at others and I shall visit those.

Some people just don't have filters...

A conversation I had with a client earlier today:

Him: Ooh, you look like you're some sort of Asian. Where are you from?

Me: Idaho. I am Japanese though, if you must know.

Him: Oooh, (now he thinks he can relate to me) I just went to Asia...
*pause* because he REALLY wants me to ask where he went so I obliged)

Me: Where did you go?

Him: The Philippines. I met my girlfriend for the first time

Me (stunned at what I just heard): You flew half way across the world to meet a girl for the first time?

Him: Yeah, I flew to Narita (which of course made him think that we were now buds cause we've been to the same place, or so he thought) then to *insert airport name I can't remember or pronounce here*. Then I flew her up, and her mom, dad, sister, brother there too. Now I'm broke.

Me: Well, yeah. I can only assume that it's probably expensive to fly over water, to another country.

Him: Yes. (then he proceeded to tell me how much his flight was, the hotel for him and her, for her family, how much the food was, etc etc)

Me: I guess you'll need to start saving for your next trip

Exercise

As some of you know, I injured myself November of last year; 1 month of bed rest, 4 months of no driving, 5 1/2 months of no exercise. Well, I am happy to announce that I was able to go on my first 5 minute jog last week on a treadmill during therapy!! I broke a sweat and realized that I am terribly out of shape and my cardio is non existent. I no longer have any endurance!

But I felt great after so I have been cleared to jog for 5-10 minutes every 3 days. But for about 2 weeks now, I have been walking 1.5 miles with my dog every day it hasn't been raining, which is about every other day here. ;) My first week was me fighting with the dogs since my oldest is awful on leash and correcting them so they walk right next to me. My right arm has buffed up 10 fold but my dogs were still choking themselves out to the point of dry heaving through the whole walk. I purchased a easy walk harness and it's been night and day!! She walks right next to me and there's very little pulling and NO choking!! :D

I hope everyone has had a great weekend! Bring on the nice weather!

Good news followed by awful news...

Good news is that I received my laptop after a month of Toshiba holding it hostage, going to the depot repair site every day, sometimes twice a day to see what status my computer was in. On Tuesday, I was overcome with joy when the indicator had moved from 'repair in progress' to 'outbound of shipping'. I received my confirmation email with UPS Tracking number stating that it was shipped 2 day air. Boy was I surprised when I got it Wednesday morning. I was taken off guard when it was just left on my front door step; it didn't even need to be signed for but whatever, it wasn't stolen nor was the box damaged in any way.

I was like a kid at Christmas. I ripped open the box and once I got my precious contents out, installed my battery and plugged it in... I turned it on and AHH!!! It was like the sky parted and the sun was beaming through the clouds, I was elated! A black screen saying: "Preparing Windows for first use" appeared on the screen and DH told me that they probably reinstalled Windows on the computer so we would have to install everything over again.

Then comes the nightmare:
I couldn't log on to the computer because it was password protected and they didn't give me the password! Then it flashed me to a box that said: "log in disabled, please contact your system administrator"... That's ME!! I am the system administrator...  Ugh... I rebooted the computer and it worked this time but the black screen of death appeared on the screen again: "Preparing Windows for first time use"

To make a long story short, I was on the phone with Toshiba for 2 hours before I had to go to work and they wanted to remote access my computer through my internet... Uhhh, ABSOLUTELY NOT! I told them that I would be calling back after DH assesses the situation.

DH comes home and he realizes that every time my computer goes to sleep or shuts down, it uninstalls Windows and REINSTALLS it! Another 2 hours with Toshiba later, they want me to either A. SEND IT BACK TO THEM (which is no option at all) or B. do a FULL system restore on my computer. Well, I had already installed Microsoft Office that I PAID for on my computer and doing a full system restore would make me lose it and I didn't know how that would affect my paid product key if I could use it again without a penalty on my software. See, if you buy a copy of Office, they only allow you x number of downloads with that purchase and mine happened to be 3 and this computer was the last one. More complaining and being on hold, I was forced to do a system restore and I haven't reinstalled Office but I do have my computer back.

Lesson learned: I will NEVER buy another Toshiba product. They had my computer for a month and they didn't fix my computer! What horrible customer service.

Baby Card

I started quilling back when I first injured my back in November 2010. My first venture with this new craft was to make 2d snowflakes and Christmas trees and graduated to 3d penguins and zombies.

Mine is on the left.. Yes, it's ALL made out of paper!

Pictures of the zombie will have to wait until I go back to my tattoo artist and take a picture of it.
~*~*~
It's been a month or so since I've quilled anything and I had been itching to get my craft on again. One our friends is having a baby girl so we got them a baby gift but a gift isn't complete without a card!! I took this opportunity to hand make them a card and this is what I came up with: Enjoy!

Front

Inside

Dog food

Our dogs are very spoiled, they get 1/2 a can of wet food mixed in with their kibble for dinner every night. Last night was no different, they're on a 2 meal a day feeding schedule and they know when it's time to eat, even though they can't tell time. They start pacing around the house and walk around in circles (like their chasing their tails) a couple minutes before feeding time.

So last night, I got them their kibble and starting mixing their wet food in their bowls. While I was mixing, I stumbled upon a foreign substance: a metal wire about an inch long. I wish I had gotten pictures of it before taking it back to the store where they immediately issued us a refund and a complaint to corporate but I didn't.

I am glad to say that it didn't enter my dogs system but it's scary to know that there are foreign objects that do enter your food and your pets food so watch out! I will let you know what pans out of this (if anything), the corporate office is supposed to contact us later this week.

Electronics

I am having the worst luck with electronics recently... We finally got our old XBOX back from getting it serviced.

Two weeks ago, I was taking pictures of my new quilling project. Quilling is the art of curling paper and making them into things such as a snowflake, penguin, pretty much anything your mind can think up, you can make! I would upload pictures but I don't know how to on DH's computer but I do have some up on my FB mobile uploads if you're interested in looking at them. Anyways, I made a zombie for my tattoo artist since he's pretty much obsessed with zombies and the zombie apocalypse and wanted to take a picture for a keepsake. When I turned on my camera, I saw 3 LINES of dead pixels going horizontally across my WHOLE screen! :( My camera was purchased in August and since it was under warranty, I picked up my phone and called the company. They were very helpful and emailed me a UPS label, all I had to do was stick it in a box and ship it out. The turn around time on it was a week but what gets me is that they sent it out of CA and it has to go to KY, halfway across the country then back across to the west coast...

I purchased a new computer in August as well for the new school year since my old laptop wouldn't hold a charge for longer than 30 minutes and my classes are 2 hours long. I bought it because it was the same brand as my old one and it was very reliable and heavy duty, I could take it anywhere and it never gave me any issues! I now know to NEVER buy something because their older model was good...

3 months after my purchase, my right speaker goes out on it and I call tech services, they troubleshoot it over the phone for me and it's fixed. 1 month after that, my DVD drive goes out and my right speaker wasn't fully fixed. I call tech services again and they tell me that I just need to send the computer in and they'll send me a box and all I have to do is ship it back. Fine. Well, I threw out my back and bulged 3 discs so needless to say, I couldn't even walk, let alone drive so I just thought I could send out my computer once I was mobile again. In that time, my multimedia buttons like the one that turns on/off my speakers, turns up the volume, turns on/off my trackpad, etc stopped working.

Called up tech services again because I now need a new order number not only for the addition to my computer problems but also because I needed to have the computer shipped out within 10 days of receiving said box or else my order number would be canceled... Oops, a month had passed. Instead of being completely helpful this time around, it was trouble after trouble. They couldn't find my old order number and once they did, it was STILL ACTIVE!! They had to cancel that one (but it took them 10 minutes to find it) and while on hold, got HUNG UP ON, called back and had to explain the situation to ANOTHER person, they got my order number but they told me that I had to call the depot department to cancel the old order number. WAIT, what?! You want ME to do YOUR job?!

Spent a couple days calling the number, every time I called, I would listen to terrible 70's music for 25 minutes until I got fed up with listening to it. I googled said department and what did I find out?? Complaint after complaint about how it's a non-active number, no one is actually answering their phones there!!

Call up tech services again, this time very angry about the whole situation and wanted answers and a box sent out to me immediately. I think I got my point across because she was able to send me out a box that same day... The second guy who didn't want to do his job and made me call the depot department told me that he wasn't authorized to send me a box. I wish I would've gotten his name so I could write a complaint letter to the company for how LAZY he is.

I sent out my computer within the 10 days of receiving the box but getting it in there was freaking nightmare but at least they got my address label right this time, yeah, the first box had the WRONG address on it so I would've probably NEVER gotten my computer back! Ugh!

It doesn't stop there... I got a confirmation email stating they got my box and I could check the status of my computer online and it should only take 5-7 business days. I checked online and it said that they were experiencing difficulties getting parts for all of their electronics and it would take "longer than expected"... How much longer I wonder will I have to wait? Days? Weeks?

I am at a loss of what to do. Since I have had so much trouble with getting my computer out and back, I googled complaints and there are MANY... Computers getting lost, not getting fixed, etc etc, the list goes on. I just want my computer back and I wish there was someone I could talk to or send a letter to because this is ridiculous. Anyone have any ideas??